Job ref no.: ITBA234

Associate Director - Business Analysis - Banking/Financial Services - Up 105k/month




  • Facilitating workshops/regular communication with client process owners to collect business requirements
  • Turning business requirements into a clearly defined process
  • Producing process flows for current state and future state
  • Conducting gap analyses of current vs future state and define a path to achievement
  • Analysing of business processes and make recommendations for improvement
  • Providing expert advice on the process to users
  • Working closely with Operations Managers and teams to drive understanding and improvement
  • Interpreting Management Information data to identify blockers and opportunities for improvement
  • Identifying and work to resolve issues
  • Documenting of process/procedures
  • Liaising with the client to feedback progress and test ideas for change


Key skills and or traits include:

  • Prior business analyst role in Banking industry or consulting role
  • Prior experience in process design and/or improvement role preferred
  • Broad understanding of the Hong Kong regulatory environment recommended
  • Dealt with large-scale change and globally focused clients previously
  • Dealt with hand-offs between teams and business units previously


  • Strong logical, analytical, Problem-solving and investigative mind-set
  • Strong communication skills: English speaking and writing skills is mandatory. Preference in Cantonese and/or Putonghua is desirable
  • Regular daily use of English is a standard with presenting, cooperating with stakeholders, attending team/corporate meetings
  • Ability to grasp low level detail
  • Collaborative working style, but a self-starter
  • Ability to drive an initiative forward with limited guidance

Qualifications and experience

  • Bachelors or Master´s Degree
  • Qualifications would be preferential in:
  • Lean Six Sigma Certification
  • PMP, Prince2 Practitioner, or other internationally recognised project management qualification
  • At least 8 years’ of experience in Financial Services or Consulting industry

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More job information
Job ref no. ITBA234
Job Function
Employment Term
  • Permanent
  • Full-time
  • 8 years - 13 years
Career Level
  • Senior management level
  • Degree
  • Master's degree