To support Country Client Coverage in delivering business requirements and results.
The role is focused on driving business performance / results through 1) Business reviews & sales enablement, 2) Client portfolio management and proposition, 3) People agenda and frontline communication, 4) Business strategy execution and project management.
The incumbent will work closely with a wide variety of stakeholders including but not limited to Regional / Country Client Coverage teams, local country management teams, Finance, HR, and function teams as well as the global Business Development teams. The role is inherently varied and reflects the changing demands and responsibilities of the Country Head of Client Coverage.
Strategy
Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Execution of initiatives and tasks that support Hong Kong CCIB business strategy
Business
Preparation of performance presentations and reports for various stakeholders
Preparation and distribution of financial data to respective teams and assist on troubleshooting of data issues alongside finance and system teams
Assist on tracking performance to budget and identifying risks and opportunities to delivering the targeted business performance
Assist on analysis of Revenues and Returns for Client Coverage
Processes
Assist on consolidation and communication work from business development initiatives: Sub-optimal account management, Account Plan, roll-out of new platforms e.g. S2B NG, Client Central, dashboards, CRMx etc.
Co-ordinate tail management and run-off tracking
Assist on IBOR transition and co-ordination work
Assist on cost analysis and management
Consolidation review and refinement of information required from various stakeholders
Maintenance of various administrative elements
Co-ordinate staff training and referral programmes and initiatives
Governance
Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Follow local regulatory requirements set out by the HKMA, and any other regulatory requirements applicable to the business e.g. PRA, FATCA etc.
Key Stakeholders
Regional and Country BPM team
Country Client Coverage Head
Country Client Coverage Segment Heads
Group Business Development Team
Country Finance team
Country support functions
Country product partners
Other Responsibilities
Embed Here for good and Group’s brand and values in the Client Coverage and Group BD team
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate
Bachelors degree with around 10-15 years experience
Proactive and positive with the ability to make good / sound decisions and use independent judgement
Project and Program Management skills to monitor specific projects and take ownership of issues / tasks
Ability to create effective work relationships across functions & borders
Interpersonal skills in networking, influencing and decision taking
Good presentation, time management, negotiation and influencing skills
Excellent written & oral communication skills
Can work independently to strict timeframes
Focused, organised and results-oriented
Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
Assertive, tenacious and willing to challenge when required
Apply Now to join the Bank for those with big career ambitions.
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.