Job ref no.: JR00058919
Sun Life Hong Kong Ltd

Associate Director, Digital Transformation

Sun Life Hong Kong Ltd

Responsibilities:

  • Digital roadmap and project planning - the individual is expected to work with IT teams, business users and key internal and external stakeholders to develop a holistic digital roadmap and project plans for the company based on business insights, data analytics, to improve customer experience and operational efficiency
  • Project Management - Develop a holistic understanding of project interdependencies to manage project risks and stakeholders' expectations. The individual will be responsible for planning, coordinating, monitoring, and driving project activities across all regional and local stakeholders to completion within scope, on time and on budget
  • Digital BAU – develop a holistic understanding of digital related BAU activities. The individual will be responsible to own and work with various stakeholders to automate and / or streamlining these activities.
  • Leadership - The individual would also act as a leader and advocate to influence the wat of collaboration within the project across technology and business stakeholders, by adopting/ advocating appropriate project methodologies (including waterfall, Agile, SaFe, hybrid, etc.).
  • Product Management - Manage user requirements, acceptance testing, support implementation and go-live issue resolution

Requirements:

  • Minimum 8 years of experience in digital transformation and project management roles
  • Experienced in managing end-to-end project life cycles and leading projects involving multiple internal/ external stakeholders
  • Familiar with understanding Customer Experience journey, worked with UX UI designers
  • Experience in influencing change in ways of working/ collaboration within a cross-domain/ market/ functional context
  • Ability to create and maintain good working relationship with all levels of staff
  • Strong experience in articulating complex concepts in a clear and concise manner to a range of audiences from C-suite to users of different departments
  • Exceptional communication, project management and organizational skills. Proven ability to multitask and manage multiple projects at a time
  • Outstanding written and verbal communication, presentation skill in English, Cantonese, and Mandarin 

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose). 

More job information
Job ref no. JR00058919
Salary
Benefits
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan
Job Function
Location
  • Hunghom
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 8 years - 13 years
Career Level
  • Middle management level
Education
  • N/A