Job ref no.: 2100027230
Standard Chartered Bank

Associate Director, FCC Surveillance & Monitoring

Standard Chartered Bank

The Role Responsibilities


  • Input to Group / Region / Country / Client Business operating model design of relevant FCSO and business processes.
  • Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Region / covered Countries for necessary FCSO operations.
  • Set and implement the vision, strategy, direction and leadership for the Region / covered Countries, consistent with the vision and strategy for FCSO and in support of the Group’s strategic direction and growth aspirations.


  • Analyse comprehensive impact of financial crime related regulatory matters on the relevants business area and its operations.
  • Ensure that key changes (to laws, rules, regulations) are communicated and cascaded in Region / covered Countries in coordination with group communications.
  • Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
  • Keep track of and provide advice to relevant stakeholders on the interpretation and application of regulatory expectations, laws, best practices and policies related to FCSO.


  • Develop, keep up to date and recommend for approval by the relevant Risk Committee, appropriate policies/processes/DOIs to address financial crime risks, aligning with relevant regulatory requirements.
  • Providing governance and oversight over the implementation of FCSO-related policies and procedures in the Region / covered Countries to ensure compliance with such policies and procedures.
  • Provide advice to relevant stakeholders on compliance with Group standards relating to AML and its related practice areas.

People and Talent

  • Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
  • Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
  • Collaborate with training teams to input to training curriculum to support closing of capability gaps.
  • Ensure the Region / covered Countries is / are adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks.
  • Ensure staff in the Region / covered Countries have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.

Risk Management

  • Ensure the suitability and quality of case data maintained on enterprise case management systems.
  • Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management.
  • Apply risk and data analytic tools/techniques to optimise and tune relevant Detection Scenarios, and screening and monitoring systems.
  • Ensure that Detection Scenarios that are developed and deployed are fit-for-purpose.
  • Review and assess existing system and controls relevant to FCSO to ascertain and enhance operational performance and effectiveness.
  • Align / support with the alignment of relevant systems and controls to industry best practice and assist to close out any compliance gaps.
  • Work with relevant stakeholders to ensure that the relevant lists and database as used by the Screening systems are up to date.
  • Apply Group and FCSO policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
  • Make recommendations (and / or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
  • Assess risks arising from products / segments / geographies / customers / transactions.
  • Analyse significant financial crime risk events (e.g. SAR’s, non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally as well as externally across all relevant jurisdictions.
  • Advise relevant stakeholders on outcomes of AML risk identification and assessment methodologies.
  • Conduct a root cause analysis on control / other failures to ensure lessons learned are disseminated across the Region.
  • Provide intelligence inputs to support calibration of bank’s Risk Methodologies (including aggregate client risk, product risk and country risk assessments).


  • Attend relevant leadership meetings.
  • Provide and support senior oversight of FCSO in the Region / covered Countries.
  • Prepare and cascade lessons learned from audit findings, Financial Crime Compliance (FCC) Assurance activities and specific investigations.
  • Propose control improvements, enhancements and simplifications where appropriate.
  • Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF).
  • Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees.
  • Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCSO function.

Project/Change Management

  • Lead or influence significant programmes of work in support of the financial crime compliance objectives.
  • Review new business requirements and provide solutions where required.

Regulatory & Business conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Support in the leadership of the FCSO team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

  • Head of FCSO, Asia
  • Cluster Heads of FCSO, Asia (Regional teammates)
  • Covered Country FCSO leads (Bangladesh, Nepal and Sri Lanka)
  • Country Business Units (where relevant)
  • Hubbed FCSO management & support teams

Other Responsibilities

  • Embed Here for Good, The Stands and the Group’s brand and values in FCSO Asia.
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
  • Multiple functions (Dual Hat) as and when required.

Our Ideal Candidate

  • Minimum 7 years FCC experience
  • Certified Anti-money Laundering Specialist (CAMS) or Association of Certified Financial Crim Specialist (CFCS) desirable.
  • Previous People Leadership / Management experience
  • English fluency required (additional linguistic skills will be considered as beneficial)
  • Educated to Degree level
  • Experience holding regional-level role(s) managing multiple country-level stakeholders desirable
  • Experience evaluating Risk issues and tracking remediations required
  • Experience evaluating Controls environments for lapses / improvements required
  • Experience w/ New Ways of Working (LEAN / Agile) and associated collaboration tools & methods (e.g. Trello / Mural) desirable
  • ACAMS and / or ACFCS Certified desirable

Apply Now to join the Bank for those with big career ambitions.

More job information
Job ref no. 2100027230
Job Function
Employment Term
  • Permanent
  • Full-time
  • 7 years - 12 years
Career Level
  • Senior management level
  • Degree