Job ref no.: CT3116513-01#1746

Associate, External Relationship Management


BlackRock helps investors build better financial futures. As a fiduciary to our clients, we provide the investment and technology solutions they need when planning for their most important goals. As of March 31, 2018, the firm managed approximately $6.317 trillion in assets on behalf of investors worldwide. For additional information on BlackRock, please visit | Twitter: @blackrock | Blog: | LinkedIn: .

Job Description:
BlackRock Company Description:
BlackRock is a leader in investment management, risk management and advisory services for institutional and retail clients worldwide. At March 31, 2018, BlackRock’s AUM was US$6.31 trillion. BlackRock helps clients meet their goals and overcome challenges with a range of products that include separate accounts, mutual funds, iSharesR (exchange-traded funds), and other pooled investment vehicles. BlackRock also offers risk management, advisory and enterprise investment system services to a broad base of institutional investors through BlackRock SolutionsR. Headquartered in New York City, as of March 31, 2018, the firm has approximately 14,000 employees in over 30 countries and a major presence in key global markets, including North and South America, Europe, Asia, Australia and the Middle East and Africa. For additional information, please visit the Company's website at
iShares is the brand name for the world's largest range of Exchange Traded Funds (ETFs), which is marketed and managed by BlackRock. iShares funds are available to institutional investors and private investors and combine the advantages of stocks with the benefits of index funds: iShares can be bought and sold like any other shares listed on a stock exchange and provide instant exposure to an entire index through a single security. They therefore combine the flexibility and tradability of a share with the diversification of a fund.
iShares ETFs were launched in 2000 and have since become the leading Exchange Traded Fund provider with over $1.8 trillion across more than 750 ETFs globally. iShares ETFs offer clients exposure in various asset classes from developed and emerging market equities to a leading range in fixed income and commodities. The target audience for iShares includes institutional investors as well as financial advisors. The iShares business believes its competitive advantages lie in the depth and breadth of its products, the unique expertise and service of its client relationship teams, and its brand strength.

Role Description:
The role is responsible for iShares business development with a focus on daily client coverage and service of clients based in Hong Kong. The role may also include coverage and servicing of clients in Singapore and other areas of Asia depending on the needs of the business. This includes client relationship management with a main focus on sovereigns, pensions, insurance, and family offices. The successful candidate will work closely with the senior sales lead for Southeast Asian (SEA) institutions in Asia ex Japan (AxJ).


  • Work with the SEA instituional sales team to develop and execute a detailed sales strategy with a focus on promoting the benefits and extending the usage of iShares.
  • Proactively deliver relevant content and product information tied to research, market insights, and ideas to target clients.
  • Follow a team-based approach and leverage the Firm’s resources at appropriate times in the sales cycle, in order to broaden and deepen the usage of iShares.
  • Work within the iShares and wider Blackrock Asia teams to identify and target existing and potential clients. Understand each client’s due diligence process and investment requirements and develop a strategic relationship with relevant gatekeepers through active coverage
  • Represent iShares and build a broader understanding of ETFs and usage of iShares. This may include educational seminars provided to small and large audiences.
  • Monitor ongoing client structure, client investment objectives, benchmarks, progress and holdings.
  • Provide top market intelligence to help guide regional strategy, current product enhancement efforts, as well as new product development initiatives.
  • Diligent use of client relationship management tools to record client activity/interaction.

Administrative tasks: prepare client materials and reports for management, maintain a database of client holdings and trades, management of global product list etc.
Responsible to ensure that all regulatory and legal requirements and standards are met.

Qualifications / Experience Required:

  • 3-5 years of relevant or financial industry experience.
  • Sales experience gained from working in a high quality sell side firm selling cash equities, derivatives, or fixed income products.
  • Proven expertise in promoting investment products to sophisticated clients.
  • Relevant client relationships a preference.
  • Fluent English speaker, Mandarin and/or Cantonese an advantage.
  • Demonstrate a thorough understanding of the processes and platforms in the business model of clients.
  • Understanding of product set – preferably both ETFs and competitive landscape of delta 1 products. Experience with index or index linked fund products and/or structured/derivatives products is an advantage.
  • Experience in managing relationships with multi-level contacts, externally and internally. The ability to be both a consultative and strategic seller.
  • Understanding of the regulatory requirement in the region and sense of the medium and long-term opportunities for iShares.
  • Self-motivated individual, with a commitment to excellence.
  • BA/BS degree in related field; MBA or CFA is preferred
  • Outstanding relationship management skills, experience, and ability to become a trusted client advisor.
  • Strong time management, interpersonal skills and presentation skills
  • Strong team player, who is able to collaborate credibly internally in order to leverage the Firm’s resources locally as well as globally
  • Professional integrity and loyalty

Licensing: Type 1 and 4 (can be obtained on the job)
BlackRock is proud to be an Equal Opportunity/Affirmative Action Employer—M/F/D/V.

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the law, including any applicable fair chance law.

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More job information
Job ref no. CT3116513-01#1746
  • N/A
Job Function
Employment Term
  • Full-time
  • 3 years - 5 years
Career Level
  • Middle management level
  • Degree