Job ref no.: 168874523-21000005 (CT3129280-01#0147)
DBS Bank Ltd

Associate, Merchant Onboarding – Terminal & System Support

DBS Bank Ltd

About this company

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


  • To oversee the below merchant acquiring business operation functions:
    • Terminal Installation & maintenance
    • Merchant stationery delivery
    • UAT support to new project, card association compliance as well as terminal software enhancement
  • To look for opportunity to improve either in process redesign, streamlining and / or through system automation.
  • Prepare relevant MIS reports and update DWOR.
  • Responsible for Team Management eg. provide training and staff performance review for team memebers


  • Degree holder preferable
  • Have operation experience and understand on Merchant Acquiring business operations
  • Have at least 2 years in supervising a small operation team of 5 teammates
  • Have project experience on improving production capability on a continuous basis

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

More job information
Job ref no. 168874523-21000005 (CT3129280-01#0147)
Job Function
Employment Term
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree