Posted on 2021-11-23
Shanghai Commercial Bank Ltd.

Associate, Merchant Support

Shanghai Commercial Bank Ltd.


  • Provide administrative support to the Merchant Service Team and Payment Facilitators, including data input and verification of new account opening of VISA, Mastercard, UnionPay, FPS and online merchants; handling cases received from Payment Facilitators; preparation of merchant agreement and arrangement of POS terminal deployment
  • Handle telephone enquiry and provide quality services to the card merchants
  • Handle ah-hoc project assigned


  • Post-secondary education or above with at least 1 year’s relevant experience in banking industry or credit card merchant business preferred
  • Possess basic knowledge of related Codes of regulatory bodies, such as Code of Banking Practice, HKMA Supervisory Policy manual (SPM), AML/CTF guidelines and PDPO, etc.
  • Detailed oriented, good interpersonal skills and PC knowledge
  • Proficient in Cantonese and English
  • Work Location: Kwai Hing

Attractive remuneration package will be offered to the right candidates. Interested parties please send your full resume with current and expected salary to the Human Resources Division [via CTgoodjobs Apply Now ] or by post to G.P.O. Box 139, Hong Kong.

Please visit us at for more information about our Bank.

All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided immediately upon request by contacting our Personal Data Compliance Officer. Applicants who are not contacted within two months may consider their applications unsuccessful and the personal data collected from the applicants will be retained for no longer than two years from the date of rejection during which the applicants may be considered for other suitable positions within the Bank. 

More job information
  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan
  • Paid overtime
Job Function
  • Kwai Hing
Employment Term
  • Permanent
  • Full-time
  • 1 year - 6 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree