Job ref no.: CT3118290-01#5445

Associate / Senior Associate, Corporate Client Service - Corporate Solutions

Advance Resources Personnel Consultants

Category:

MPF/Insurance – Operation

Core Responsibility:
Provide Customer Service and Administration Services to the assigned portfolio
  • Responsible for the overall customer services and daily operations for assigned portfolio/distribution channel
  • Prepare presentation materials and member communication materials and conduct client visits, presentations and members’ briefings, if required for retention or sales purposes
  • Provide one-stop administration service to clients including enrolment, contribution, termination, record maintenance, regulatory filing, issuing of client reports etc and responding to client/intermediary’s enquiries and complaints in a timely manner
  • Provide servicing support to assigned distribution channel e.g. brokers/agents/bank alliances on client related issuesClient Retention and Service-to-sales
  • Perform client retention and service-to-sales activities such as up-selling retail products/promoting our client retention programs etcAdministrative Procedures Review
  • Assist to review and update administration proceduresOther Responsibilities Perform any other duties and projects as assigned
Requirement:
  • University graduate with minimum 2 years customer services/operations experience. Fresh Graduates would be considered as Associate, Customer Service.
  • Good knowledge on MPF/ORSO retirement schemes and investment products
  • Self-motivated and customer orientated
  • Detail oriented

Must be a team player
Good communication and interpersonal skills

  • Outgoing personality with good presentation skills

Good time management and organization skills
Good staff coaching skills

  • Good PC skills
  • Proficient in both spoken and written Chinese and English

Referral : This might not be the job best fit you, but perhaps you have a friend who would be a perfect fit.

REMARK – This position is directly employed by our company. Salary, MPF and Employees' Compensation Insurance will be issued by Advance Resources Personnel Consultants Ltd

Interested parties, please send full resume, expected salary and contact telephone number to “Advance Resources Consulting Group Ltd." by clicking Apply Now or fax 3011-9424.

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More job information
Job ref no. CT3118290-01#5445
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • Degree