Lead the development and implementation of the client strategy for the designated portfolio as identified through the Account Planning process
Accountability for delivering financial performance objectives (revenues, costs and RoRWA)
Accountability for all other objectives for the management and development of client relationships, specifically compliance (AML, CDD) and credit risk
Business
Actively originate new business and grow the franchise by capitalising on bank competitive attributes (eg network and transaction banking), whilst selectively developing new relationships where required
Engage senior management and decision makers of key clients to improve the quality of dialogue with clients, promoting a move away from ‘transactional’ reactive client coverage to consistent value added partner/trusted advisor status. Anticipate clients’ needs and provide strategic advice, bringing in the relevant product, industry and countries partners as appropriate
Maximise the profitable revenue to the Bank whilst maintaining focus on client outcomes, strengthening and deepening existing relationships both at the most senior level as well as at the operating level in the clients in the designated portfolio
Professionally represent Standard Chartered within region and internationally
Bring strategic thought to how the corporate landscape regionally/globally is changing and where areas of international growth lie
Ensure that industry and product knowledge is continually developed
Stay abreast and anticipate the developments of the Industries in which our clients operate
Processes
Proactively manage the designated client portfolio to ensure:
Close ties exist with key stakeholders eg. financial markets, transaction banking, corporate finance riskand service delivery
Risks are appropriately identified and managed
The client portfolio is managed in compliance with the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute to policy formulation
Key regulatory risks and concerns are raised into the governance framework throughout the financial institutions team
All sales disciplines are adhered in accordance with CCIB and financial institutions standards ie account planning, call reports and deal pipeline management
Develop opportunities through attendance at key Industry events as necessary.
People and Talent
Coach / develop clerical to facilitate better utilization of resources
Risk Management
Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to clients as identified
Ensure that key regulatory risks and concerns are raised into the governance framework throughout the corporate teams
Governance
Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role
Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Internal:
Colleagues in CCIB and CDD teams, Product, Risk, Compliance and other support Functions and Businesses
External:
Existing Customers – To manage relationships, develop business, evaluate credits, negotiate facility terms and pricing, resolve operational problems and secure market information.
Prospective Customers – To market full range of Bank’s products and services
Professionals – Lawyers, Valuers, Advisors and Brokers
Other Responsibilities
Embed Here for good and the Group’s brand and values
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Work effectively across SCB, using values behaviours to drive overall business growth
Our Ideal Candidate
Qualifications
Bachelor degree in banking or finance preferred
Ideally 3+ years of experience in banking or other relevant environment
Role Specific Competencies
Risk & AML certified as stipulated by Bank policy
Apply Now to join the Bank for those with big career ambitions.
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.