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Job ref no.: CT3113477-01#0279
PrimeCredit Limited

Authorization Officer (With Monthly Incentive + 4-Month Plus Discretionary Bonuses)

PrimeCredit Limited

Benefits
  • 5-day week
  • Discretionary bonus
  • Education subsidies
  • Medical plan
  • Paid overtime
  • Special / extra leave

Responsibilities

  • Handle daily authorization request and back up customer service function
  • Handle over limit referral, credit adjustment, code 10 and local alert
  • Handle lost or stolen card and incoming telex and IDD calls
  • Monitor and evaluate irregular account activities
  • Confirm suspected fraudulent transaction with cardholder
  • Handle emergency card replacement and cash advance request from overseas
  • Block the problem account with special handling upon request
  • Back up of customer service hotline

Requirements

  • Form 5 / DSE graduate or above
  • 3-5 years relevant working experience in consumer finance / retail banking industry,
  • preferable in credit card products
  • Dynamic, strong analytical skill, good interpersonal and communication skills
  • Willing to perform shift duty
  • Proficient in spoken and written English and Chinese
  • Proficient in MS Office applications including Excel, PowerPoint and Chinese / English word processing

This is a very rewarding and exciting opportunity. We offer an attractive remuneration to the successful candidates. Please forward your resume with present and expected salary by clicking Apply Now for further consideration.

All applications will be treated in strict confidence and only be used for recruitment related purpose.

More job information
Job ref no. CT3113477-01#0279
Salary
  • N/A
Job Function
Industry
Location
  • Wanchai
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 5 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree