Job ref no.: A-51151

Backfoffice - Client Servicing Associate

AMAC Human Resources Consultants

Backfoffice - Client Servicing Associate
  • University degree with finance major
  • At least 4 years' experience in Settlement Department or Middle Office Operations
  • Strong knowledge of Swifts, Financial products and able to manage clients' inquiries
  • Good knowledge of PC based applications, including Microsoft Excel Word and Outlook (VBA is one appreciated skill)
  • Positive attitude and mature behaviour
  • Strong analytical skills
  • Good communication and inter-personal skills
  • Excellent organization and time management skills
  • Able to work well under pressure and produce quality work according to deadline
  • Able to perform multi-tasking as well as additional duties
  • Fluent in English and Mandarin. Knowledge in French/ Japanese/ Korean and other Asian/ foreign languages would be an advantage
Job Duties:
  • Custodian services
  • In charge of monitoring trade instructions flows sent to our sub-custodians and overseeing the settlement of securities transactions (bond, equities, etc.), and replying to the client counterparties and/or sub-custodians during Asian open hours
  • Monitor and whenever necessary repair or release instructions transiting
  • Investigate non matching and failing trade instructions and take the appropriate actions to ensure settlement of transactions
  • Liaise with the various parties involved (broker, local custodian client, etc.) to solve any pre-matching, matching and settlement issues
  • Check that the forex has been correctly input in the operations
  • Middle office trade management services
  • Perform Trade Management (Matching Broker)
  • Maintain the updated SSI Database
  • Verify the correct calculation of fees
  • Ensure that all the trades are going to external parties such as Custodians and Fund Administrators
  • Liaise with European Middle Office, the Investment Managers and/or counterparties ensuring all issues and/or queries on trades are handled efficiently and escalated
  • Middle office position record keeping services
  • Perform daily controls of incoming flows to ensure data are correctly integrated
  • Provide reconciliation to our Middle Office clients
  • Apply Corporate Actions in the system
  • Report issues to Head Office and follow-up
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More job information
Job ref no. A-51151 (CT3116513-01#1379)
  • N/A
Job Function
Employment Term
  • Full-time
  • 4 years - 9 years
Career Level
  • Non-management level
  • Degree