Job ref no.: CT3123075-01#6112

Backup Solution Specialist

Atos Information Technology HK Limited

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan

Duties & Responsibilities:

  • Responsible for the configuration review, performance tuning of the Backup infrastructure
  • Manage all change requests and problems. Participate in standby support and root cause analysis.
  • Perform fault analysis on all failed backup job; leading the 1st and 2ndlevel support team to resolve backup problems by proposing and applying long term resolution.
  • Accept, or reject any new backup request to any existing backup infrastructures that does not comply with the agreed standard and report all variances to the management
  • Understand the functions of all installedNetbackup, NetWorker, CommVault, Veeam, DPM software; VTL and Data domain systems from a technical support aspect.
  • Produce quality operational manual for operations and support team to support the daily backup operations
  • Produce quality reporting and review for the exceptions by professional knowhow.
  • Responsible for the auditing requirement clarifications, ISO documentation refresh.


  • Degree in Computer Science or related disciplines
  • Minimum 3 years’ experience in providing support to Data Centre environment
  • Minimum 2 years’ experience in providing support to Backup Infrastructure
  • Familiar with Operating systems support, system backup operations, strong in performing technical troubleshooting
  • Solid experience in Netbackup / NetWorker / CommVault an advantage
  • Solid experience in Hitachi / EMC storage replication product for backup or solutioning an advantage
  • Solid experience in SAN Networking product with Brocade / Broadcom an advantage
  • Familiar with ITIL change process, BMC Remedy or other ticketing management software
  • Good analytical, interpersonal & communication skills
  • Be responsible to follow events thoroughly
  • Good at spoken and written English and Chinese (Including Mandarin)
  • Willing to participate 7x24 standby support on roster


We offer 5-day work, bank holidays, medical and dental insurance, 14 days’ annual leave, excellent career prospects & attractive remuneration to the right candidate.

Interested applicants please send full resume with availability, present and expected salary, contact telephone number by clicking Apply Now.

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More job information
Job ref no. CT3123075-01#6112
Job Function
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Middle management level
  • Degree