Job ref no.: CT3118200-01#2292

Bank SME Center Customer Relationship Officer V Non sales (contract)

TalentQuest HR Limited

Benefits
  • Medical plan

Our clients, leading international banks in Hong Kong, are currently looking for a high caliber candidate to join their professional team.

Responsibilities:

  • Handle and follow up customers for various SME banking services (e.g. account maintenance) and related enquiries
  • Provide accurate and quality customer service to meet bank service standard.
  • Attend to enquiries via info-mail and handle client complaints when required
  • Assist in preparing other admin related documents and record keeping

Requirements:

  • Bank frontline customer service experience is preferable
  • Knowledge on SME/Corp account work flow would be an definite advantage
  • Good interpersonal and communication skills
  • Proficient in MS Office & PC applications                                                                                
  • Good team player and willing to take up ad-hoc tasks
  • Good service orientation and attentive to details
  • Good command of English, Cantonese & Mandarin

 

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More job information
Job ref no. CT3118200-01#2292
Salary
  • N/A
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Contract
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree