Job ref no.: CT3117603-01#0232
RecruitFirst Limited

Banking Customer Care Officer ,Credit Card Team, 17K~21K

RecruitFirst Limited

Benefits
  • 5-day week
  • 13-month pay

Principal responsibilities:
• Provide quality phone banking services to different types of customer
• Process customer requests in a professional manner
• Handle customer opinion/feedback timely to maintain a high level of customer satisfaction
• Keep abreast of the banking knowledge and meet the compliance/regulatory requirements
Requirements:
• Diploma or Degree Holder; Form Five with relevant working experience will also be considered
• Require to work with flexi-hours
• Strong customer service orientation, with good communication and phone skills
• Willing to share ideas with colleagues and enjoy teamwork
• With drive to learn for growth in the banking industry
• Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
• Relevant professional qualification in insurance and investment an advantage
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
Package:
• Month Salary Start from 16K
• 5 days work, plus public holidya
• Full banking benefit

Interested applicant, please click ‘Apply Now’ or email me your updated Resume to [via CTgoodjobs Apply Now ].

We regret only short listed candidate will be notified.

All applications will be treated with the strictest confidence.

More job information
Job ref no. CT3117603-01#0232
Salary
  • 16,000 - 25,000 / month
Job Function
Industry
Location
  • Taikoo Shing
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 5 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE