• Provide quality phone banking services to different types of customer
• Process customer requests in a professional manner
• Handle customer opinion/feedback timely to maintain a high level of customer satisfaction
• Keep abreast of the banking knowledge and meet the compliance/regulatory requirements
• Diploma or Degree Holder; Form Five with relevant working experience will also be considered
• Require to work with flexi-hours
• Strong customer service orientation, with good communication and phone skills
• Willing to share ideas with colleagues and enjoy teamwork
• With drive to learn for growth in the banking industry
• Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
• Relevant professional qualification in insurance and investment an advantage
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
• Month Salary Start from 16K
• 5 days work, plus public holidya
• Full banking benefit
We regret only short listed candidate will be notified.
All applications will be treated with the strictest confidence.
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RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Information & Telecommunication sectors.
Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.