Boutique Coordinator/ Sales Admin (Luxury Jewelry)

Boutique Coordinator/ Sales Admin (Luxury Jewelry)
 
Major Responsibilities:

• The role is located in shop and reports to the Boutique Manager.
• Handles all back-office operation tasks including after-sale service, CRM data update, and analysis reports.
• Works closely with Stock Assistants on stock replenishment and stock management. Advise Boutique Manager on the stock management for optimization of sales.
• Works closely with retail team members on after-sales service.
• Support Boutique Manager on all different reporting and analysis on important métiers.
• Support the shop on all ad hoc back-office tasks.
• Works closely with Boutique Manager to ensure that all company policies/procedures in store are followed.
• Identify the system weakness of the boutique and advise plans of improvement.
• Regular reporting to management and ensure information is well transmitted to related parties

Requirements & Capabilities:

• At least 2 years of experience in luxury retail
• Motivated to learn and to improve
• Proactive, self-initiated, detail minded, creative, good team player, good communication skill
• Flexible, good common sense and good problem solving skill.
• Familiar in computer operation with very good knowledge on usage of excel