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Job ref no.: Job ID: 2065
The Bank of East Asia, Limited

Branch - Digital Service Ambassador (Part-time)

The Bank of East Asia, Limited

Branch Distribution & Services Department

Branch - Digital Service Ambassador (Part-time) (Job ID: 2065)

Responsibilities:

  • To greet and welcome all walk-in customers as soon as they enter the branch
  • To handle customers’ enquiries, identify their needs and guide them to the right branch staff for further assistance
  • To improve usage of digital channels, including demonstrating to customers on how to use digital channels and enhance customer experience
  • To manage the bank hall environment including queue, and refer potential customers to sales staff

Requirements:

  • HKCEE or DSE with pass in English plus 2 year’s working experiences in service industry
  • Knowledge of banking industry, products and services an advantage
  • Good command of both written and spoken English and Cantonese, fluency in Putonghua is a plus
  • Polite, energetic with helpful tone and friendly attitude
  • Customer service orientated with good interpersonal and listening skills
  • Eager to learn new technology
  • Candidates with higher academics qualifications are welcome to apply

 

Please apply online via the BEA Careers website at http://www.hkbea.com/html/en/bea-career-job-opportunities.html and search for the job. Kindly note that if you are a new user, you have to first create your User Profile before you can apply.

Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after six months.
 

More job information
Job ref no. Job ID: 2065 (CT3115195-01#0029)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Part-time
Experience
  • 2 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE