Job ref no.: 111101/ALE
China CITIC Bank International Limited

Branch Service Officer / Branch Operation Supervisor

China CITIC Bank International Limited

Key Responsibilities

  • Assist Branch Service Manager to monitor counter service performance and motivate the team to achieve business target.
  • Maintain effective counter service operation and ensure smooth branch operation. 
  • Provide quality service to our customers; pro-actively giving feedback, ideas and recommendations for improvement on service quality and work processes.
  • Support the Branch management to meet the assigned business target through cross-selling and promotion activities.


  • Post-secondary education or above.
  • Minimum 5 years experience in counter service and 2 years supervisory experience in retail banking operations.
  • Good knowledge on banking products and services.
  • Self-motivated with good sales and service orientation.
  • Good interpersonal and communication skills.
  • Detail-minded and able to work under pressure
  • Good command of written and spoken English and Chinese (including Putonghua).


For more details about career opportunities with the Bank, please visit our website ; Please apply with full resume stating current and expected salaries.


Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.


China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment.  All employment decisions will be made in a non-discriminatory manner.

More job information
Job ref no. 111101/ALE (CT3113782-01#0292)
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 5 years - 8 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE