Job ref no.: CT3130312-01#2699

British Consulate General Hong Kong - IT Support Officer A2(L) (part - time role)

British Consulate-General Hong Kong

Main purpose of job:

The British Consulate-General in Hong Kong invites applications for a part - time (20.5 hours a week) IT support officer. 

This is an excellent opportunity for someone to make a tangible operational contribution whilst deepening their IT expertise in a prestigious diplomatic mission.

This front line, customer-facing, service delivery role involves providing IT support to staff at the Consulate-General. 

The ideal candidate will have strong interpersonal skills and some IT experience or a strong interest in IT combined with the willingness and enthusiasm to learn new skills. 

Roles and responsibilities / what will the jobholder be expected to achieve?  

Working as part of a team, this role requires the job holder to :

  • Troubleshoot and resolve user, hardware and network problems.
  • Escalate problems to a centralised IT Helpdesk in the UK as appropriate.  
  • Keep IT asset inventory up to date
  • Help set up rooms and equipment for presentations

This role does not require an IT background as full training will be provided on arrival. IT expertise would be an advantage, but equally a readiness to learn new skills would be highly valued. 

Learning and development opportunities (and any specific training courses to be completed):

Depending on the job-holder’s experience and interests, a wide range of learning and development opportunities will be available. The successful candidate will be fully supported and inducted into the role.

Working patterns: 

If the job is suitable for flexible working patterns, please provide details: All working patterns considered. 

Due to the security requirements of the role, the successful candidate must be the holder of a British, American, Canadian, New Zealand or Australian passport and have the right to live and work in Hong Kong.

For more information about the job and how to apply, Please visit this link:

Please be advised that we will only accept applications through the link above.

Incomplete application forms in our system will not be taken into consideration, so please ensure you provide the information requested. We regret to advise that we will only be contacting short-listed candidates. Applicants called for an interview will be assessed on the core competencies listed above.

The British Government is an equal opportunities employer, dedicated to inclusivity, a diverse workforce, and valuing difference

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
More job information
Job ref no. CT3130312-01#2699
Job Function
Employment Term
  • Part-time
Career Level
  • N/A
  • N/A