comScoreTag Job - Business Administrative Assistant, Master Concept (Hong Kong) Limited
Master Concept (Hong Kong) Limited

Master Concept (Hong Kong) Limited, a comprehensive IT solution provider and recognized as the only Google Premier Partner in Hong Kong, APAC Partner of the Year and SMB Apps Partner of the year.

Focusing on cloud computing technology. We are the fastest growing Google Enterprise Partner in Asia with office in Hong Kong (HQ). Branch office located in Macau, Beijing, Shanghai, Taiwan, Malaysia and Singapore; Helping businesses to "Go Google", providing sales, consultancy, development, deployment, training and support on Search, Geo and Apps. We also offer a various of products and cloud based solution that helps to provide a tailor-made solutions that best fit for your business needs.

For further information about our company profile and solutions offering, please go to:

Business Administrative Assistant

Job Ref.CT3112156-01#0072


  • Handle and follow up customer requests, enquiries and complaints in a professional manner.
  • Liaise with internal staff for updating progress / feedback to the customers.
  • Assist in providing regular CS reports to the supervisors.
  • Coordinate with internal and external parties to maintain smooth operation.
  • Responsible for handling clients' general enquiries;
  • Communicate with parents and students;
  • Promote STEM related courses and services to clients;
  • Provide after sales services & customer enquiries follow up
  • Perform other ad-hoc duties if necessary
  • Eager to learn latest technology


  • Minimum 1 years customer services experience.
  • Mature, responsible and able to work under pressure.
  • Cheerful, service-oriented with excellent communication and interpersonal skills.
  • Fluent in Cantonese and English, with Putonghua proficiency a definite advantage.
  • Hands-on experience of PC operations, E-marketing, Internet knowledge and Chinese Word Processing.
  • Provide first line helpdesk support and advice to our end users.
  • Knowledge to online learning platform such as edX or WPLMS is a bonus. 

Interested parties please send full resume with expected salary to

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  • Competitive pay
  • Medical plan
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