Posted on 2021-11-05
A.S. Watson Retail (HK) Limited

Business Analyst - eCommerce (Asia Digital Projects)

A.S. Watson Retail (HK) Limited

Come and join a Winning Team

We are Awesome!

Why Should You Join Us?

At ASW, we believe in our people, in teamwork and the importance of your personal growth. If you are looking for the opportunity to join our award-winning international family with 15,000+ stores across 25 markets in Asia and Europe, the ASW family welcomes you… #BePartofMORE


You can enjoy:

  • Comprehensive Medical and Life insurance coverage, including your spouse and children!
  • Professional training and career advancement opportunities!
  • Attractive ACCA and CPA Australia Recognized Employer Program for F&A talents!
  • Exclusive company pension schemes! Marriage, Maternity and Paternity Leave!
  • Convenient office location, less than 5 min. walk from MTR!
  • Contemporary workplace with Onsite Clinic, Lactation Rooms, free drinks and chill out areas!
  • Well-equipped Gym inside our office building, plus fitness and interest class packages!
  • Free round-trip lunchtime shuttle bus services to Shatin!
  • Exclusive shopping discount, Bazaar Sales for our people only!

Role Purpose:

With eCommerce playing an increasingly vital role, we are looking for a talented business analyst within our eCommerce commercial team to help support development of Watsons eCommerce. You will help manage digital projects that drive customer excitement and incremental sales in our business units.

A typical day in this Role:

Reporting to the Regional eCommerce Senior Business Analyst, you will help manage different digital projects and ensure they are delivered in a good quality and timely manner.

Key responsibilities:

  • Engage with cross-functional teams to define business requirements.
  • Collaborate with UX team to craft the best-in-class customer journey for our new digital initiatives.
  • Work hand-in-hand with our digital service team and technical team to support UAT and roll-out.
  • Embrace ambiguity in a dynamic environment and look for ways to optimize product features based on customer feedback.
  • Liaise with various internal and external parties on system improvements.
  • Produce regular KPI reports to support business decision making.

This job is a good fit for You if:

  • You love interacting with users, technical team across the regions and align with their expectations.
  • You are an independent and highly motivated fast learner.
  • You find it natural communicating complex technical concepts in laymen terms.
  • You aspire to expand beyond your technical expertise to build your commercial acumen and understanding of the retail and eCommerce operations.

What we look for:

  • University graduate in Information Technology, eCommerce, or relevant discipline.
  • At least 2 years of solid experience in business analysis and project management, preferably in retail or eCommerce industry.
  • With sound knowledge in website, mobile applications, and system integrations.
  • Able to confidently communicate in English, Cantonese and Mandarin; Fluency in English will be an advantage.
  • Good command of Microsoft Excel and experience with digital analytics tools such as Google Analytics or Firebase is a plus.
  • Knowledge of Python and VBA is a plus.
  • Passion for health & beauty and eCommerce.

What is holding you back?

Don’t miss out on this great chance to shape your life!

Apply Now!

Interested parties please e-mail your full resume in WORD FORMAT with expected salary to our company email (shown in our Company Profile).

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the A.S. Watson Group.
Applicants not hearing from us within 6 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application. 

More job information
  • 5-day week
  • 13-month pay
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Extra maternity leave
  • Family medical plan
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Social / Recreation & Sports Facilities
  • Staff care centre
Job Function
  • Shatin
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Entry level
  • Asso. Deg or High Dip
  • Degree