Job ref no.: Business Analyst (General Insurance)
Dah Sing Financial Group

Business Analyst (General Insurance)

Dah Sing Financial Group

Job Purpose

  • Act as the Subject Matter Expert on B2B & B2C platform
  • Responsible to define functionality and roadmap to be built on B2B & B2C Platform
  • Co-ordinate with internal teams and external vendors to ensure deliverables are meeting the requirement
  • Large scale project in general insurance industry with good exposure on new Agile methodology, B2B & B2C platform and new InsurTech

Job Responsibility

  • Own the initiative to understand business needs and requirements and provide technical solution with various stakeholders
  • Work closely with stakeholders to define the priority on business needs and requirements
  • Define the system change roadmap based on pre-defined business initiatives and time-to-time ad-hoc request
  • Create user story and business requirement documentation
  • Work with onshore and offshore development team to ensure the implementation and design matches the business requirement
  • Consult and Create UAT test scenario and plans and lead the UAT execution to ensure the deliverables meet business needs and its quality
  • Plan and provide operational rollout-support including user training, user manual and post-implementation support
  • Act as the Subject Matter Expert on system to provide 1st line support to internal and external user
  • Provide guidance and coaching to the subordinates &/or team members


  • Bachelor Degree or similar educated
  • 5 – 7 years working experience as BA in insurance industry
  • Experience in supporting end-to-end system change delivery as well as front-line BAU support on system
  • Able to lead business analysis activity independently
  • Good knowledge in GI insurance product and Insurance operation
  • Excellent communication in English, Cantonese and Mandarin, influencing and interpersonal skills, enabling you to work closely with business users. Internal team and external vendors.
  • Excellent analytic and problem solving skill with attention to details
  • Self-motivated and faster learner
  • Experience in B2B & B2C platform is preferred
  • Experience in agile methodology is preferred

Please note that only shortlisted candidates will be notified. 

More job information
Job ref no. Business Analyst (General Insurance)
Job Function
  • North Point
Employment Term
  • Permanent
  • Full-time
  • 5 years - 7 years
Career Level
  • Non-management level
  • Degree