Job ref no.: CT3114532-01#0115
FXCM Global Service (HK) Limited

Business Analyst, Product Development

FXCM Global Service (HK) Limited

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Extra maternity leave
  • Insurance plan
  • Marriage leave
  • Medical plan
  • K + 1 more

Key Duties & Responsibilities:

  • Performing customization changes to the client on-boarding form: edits for multiple language localizations, field settings, customization of back end settings related to user creation in FXCM’s system
  • Performing customization changes to the client self-service portal: edits for multiple language localizations, field settings, customization of functionality for different client requests, customization of how requests are submitted to FXCM’s system to ensure changes are
  • Liaising with business to confirm needed changes to the system, and coordination when applying said changes
  • Creating logical and innovative solutions to complex business problems with a focus on automation and improvements to the customer experience
  • Writing business requirements documentation along with use cases for new feature requests
  • Preparing documentation on process flows
  • Working closely with developers along with business to ensure technical compatibility and end user satisfaction
  • Working closely with QA and UA testing teams to ensure new and existing functionality is properly implemented

Qualifications, Experience and Skills:

  • 1-2 years of experience as a software business analyst at minimum
  • Strong attention to detail
  • Must be independent and a self-starter, the position entails working with remote staff
  • Excellent collaboration skills
  • Education: A Bachelor’s degree in computer science, information systems, or relevant experience
  • Fluency in English, both written and verbal

Location: Hong Kong; Must be able to travel to Bulgaria for at least 2 weeks per year

Hours: Full time, 40 hours per week, Monday – Friday 10am-7pm (Global Coverage – Flexibility Is Required)

Fringe Benefits:

  • We are dedicated to fostering a Work Hard Play Hard, Friendly Working Culture being a Participation Organization of Work Life Balance (WLB) for 2017/2018.   We are an Equal Opportunity Employer and welcome applications from all walk of life and nationalities with the required skill and experiences.

Leading Remuneration & Supportive Package:

  • Career Development / In-house and on the job training / Comprehensive Medical Coverage / Life Insurance / Discretionary Bonus / Visa Sponsorship.

Work-Life Balance:

  • 5 day week / Monthly Birthday Staff Party / AL ranging from 10 to 23 working days / Marriage leaves / Full paid Maternity and Paternity leave / Annual Party  / Care for Community events.


If you are ready for the new challenge in your career, please send your full detailed resume with current & expected salary & availability to [via CTgoodjobs Apply Now ] for application.

Please visit our Website: for reference.

Information provided will be treated in strict confidence and only be used for recruitment-related purposes.

More job information
Job ref no. CT3114532-01#0115
  • N/A
Job Function
  • Causeway Bay
Employment Term
  • Permanent
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • Degree