Job ref no.: CT3114424-01#0129
Emperor Watch & Jewellery (HK) Company Limited

Business Analyst (Retail Application)

Emperor Watch & Jewellery (HK) Company Limited

  • 5-day week
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan

Job Brief

We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.


  • Coordinate users and prepare user requirement analysis for different retail products, including Point – of – Sales (POS) system, eCommerce, CRM, Web site management etc
  • Act as the key interface among business users, vendor and operations
  • Drive test script development, prepare test plans and conduct User Acceptance Test (UAT)
  • Supporting project implementation - develop project charters and preparing business cases
  • Maintain proficient working knowledge of application development methodologies; lead integration of new technology trends
  • Recognize and articulate business and technical decision trade-offs
  • Engage in solutions design, configuration and/or development
  • Develop and maintain solid partnerships with related personnel and departments
  • Ensure adherence to and support of Group IT governance policies while maintaining strong customer service orientation
  • Explore, identify and document business requirements (exposing root cause) understanding and prioritizing dependencies
  • Perform business analysis, business process re-engineering, requirements gathering and problem solving in support of a specific business user community
  • Develop gap analysis between existing and proposed functionality of business applications
  • Contribute to the usability and performance of applications by acquiring user feedback and cross-referencing business processes with application usage
  • Serve as the business systems knowledge source and collaborate with users to solve functional problems and create new business processes
  • Consult with support and project teams to gather current processes and functional requirements to design systems improvements and optimize application and technology use
  • Perform other job-related duties as assigned


  • Bachelor’ s degree in Information Technology / Computer Science
  • Previous experience in Business / Systems Analysis or Quality Assurance
  • Hands on experience on .Net, JavaScript, HTML, SQL
  • Proven experience in eliciting requirements and testing
  • Solid Experience in Point-of-Sale (POS)
  • Experience in SAP MM/SD, eCommerce, CRM and marketing project is a plus
  • Sound knowledge in generating process documentation
  • Strong written and verbal communication skills including technical writing skills in both English & Chinese.
  • Fluent in both spoken English and Mandarin is a plus
  • Candidate with less experience will also be considered as Assistant Business Analyst

We offer 5-day-work week with competitive remuneration and benefit packages to the right candidate. Interested parties please send your application letter, resume, expected salary and availability to Human Resources Department, 25/F, Emperor Group Centre, 288 Hennessy Road, Wanchai, Hong Kong or by email to [our mailbox through CTgoodjobs Apply Now ] or by fax 2919 2955.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Emperor Group. Applicants not hearing from us within four weeks from the date of advertisement may consider their applications unsuccessful. We retain the unsuccessful applications for a maximum period of 24 months. 

More job information
Job ref no. CT3114424-01#0129
  • N/A
Job Function
  • Wanchai
Employment Term
  • Permanent
  • 4 years - 6 years
Career Level
  • Non-management level
  • Degree