Job ref no.: CT3118290-01#5318

Business Analyst

Adventusource Talent Limited


  • Complete change management assessments and support change management at the organizational level.
  • Identify, analyze, and prepare risk mitigation tactics.
  • Create actionable deliverables such as communication plan, roadmap, and coaching plan.
  • Provide high quality application support to business in a timely manner.
  • Diagnose and resolve application incidents and problems in a range of critical software applications for sales and marketing.
  • Monitor high priority incidents and performance problems, conduct root cause analysis and deliver resolution to avoid recurrence.
  • Assist in developing support processes and ensure up-to-date documentation is available for cross team knowledge sharing and development.
  • Responsible for SAT, UAT
  • Provide configuration assistance to customers and partners building solutions.
  • Systems management and monitoring of server tasks to ensure incoming and outgoing data is processed reliably on schedule.
  • Ensure consistent and high quality delivery against internal governance and best practice standards of software development.
  • Other Ad hoc duties.


  • University graduate with a degree preferably in computer science.
  • 5 years of experience in the IT field, with at least 3 years of application support experience in cross-functional environment and sizable organization, preferably in retail or distribution industry.
  • Experience in end-to-end system development lifecycle (SDLC) including requirements analysis, development, testing, deployment, and maintenance.
  • Good knowledge of operating systems, desktop systems, application environment, and latest web technologies.
  • Good understanding of enterprise information system architecture, internet development/evolution, social media, e-commerce, user experience, and related disciplines.
  • Experience in collaborating with external development team and vendors for project delivery.
  • Strong analytical and problem solving skills, able to work with challenges and adapt quickly to ambiguity and changing priorities in fast-changing environment.
  • Ability to think out-of-the-box and solve critical issues with high learning agility and under pressure.
  • Able to work independently and as a team to ensure the best possible service and solution is delivered to the customer.
  • Communicate ideas and solutions clearly and concisely in both verbal and written dialogue, for technical and non-technical audiences.
  • Strong communication and interpersonal skills with good command of written and spoken English and Chinese.
  • Good learning attitude and strong result and quality driven mindset.

Our client offers fringe benefits and competitive remuneration package to the right candidate.
Please email your resume (include your current & expected package) by clicking Apply Now.

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