Job ref no.: CT3118290-01#5318

Business Analyst

Adventusource Talent Limited

Responsibilities

  • Complete change management assessments and support change management at the organizational level.
  • Identify, analyze, and prepare risk mitigation tactics.
  • Create actionable deliverables such as communication plan, roadmap, and coaching plan.
  • Provide high quality application support to business in a timely manner.
  • Diagnose and resolve application incidents and problems in a range of critical software applications for sales and marketing.
  • Monitor high priority incidents and performance problems, conduct root cause analysis and deliver resolution to avoid recurrence.
  • Assist in developing support processes and ensure up-to-date documentation is available for cross team knowledge sharing and development.
  • Responsible for SAT, UAT
  • Provide configuration assistance to customers and partners building solutions.
  • Systems management and monitoring of server tasks to ensure incoming and outgoing data is processed reliably on schedule.
  • Ensure consistent and high quality delivery against internal governance and best practice standards of software development.
  • Other Ad hoc duties.

Requirements

  • University graduate with a degree preferably in computer science.
  • 5 years of experience in the IT field, with at least 3 years of application support experience in cross-functional environment and sizable organization, preferably in retail or distribution industry.
  • Experience in end-to-end system development lifecycle (SDLC) including requirements analysis, development, testing, deployment, and maintenance.
  • Good knowledge of operating systems, desktop systems, application environment, and latest web technologies.
  • Good understanding of enterprise information system architecture, internet development/evolution, social media, e-commerce, user experience, and related disciplines.
  • Experience in collaborating with external development team and vendors for project delivery.
  • Strong analytical and problem solving skills, able to work with challenges and adapt quickly to ambiguity and changing priorities in fast-changing environment.
  • Ability to think out-of-the-box and solve critical issues with high learning agility and under pressure.
  • Able to work independently and as a team to ensure the best possible service and solution is delivered to the customer.
  • Communicate ideas and solutions clearly and concisely in both verbal and written dialogue, for technical and non-technical audiences.
  • Strong communication and interpersonal skills with good command of written and spoken English and Chinese.
  • Good learning attitude and strong result and quality driven mindset.

Our client offers fringe benefits and competitive remuneration package to the right candidate.
Please email your resume (include your current & expected package) by clicking Apply Now.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.