Provide business analysis service and/or process review to support business initiatives/product implementation/project execution and/or operations production system related issues
Collect, analyse, document and review business needs and requirements in Business Requirement Specification
Review IT documents to ensure alignment of understanding of requirements between business end users and IT
Conduct feasibility study and/or gap analysis
Evaluate solution in terms of cost, timeline and quality (fit-for purpose)
Execute user acceptance testing including test planning, test case preparation/creation and execution
Prepare training materials and conduct training to end users
Conduct business/deployment verification test (BVT/DVT) and implementation verification test (IVT)
Provide post implementation support to end user immediately after system enhancement
Assist in project coordination and administrative tasks on needed basis
Requirements:
Around 2 years of experience in Insurance/Financial Services Industry, with a focus on business analysis and/or system analysis
Proven track record in specifying user requirements and managing User Acceptance Testing
Strong interpersonal skills
Strong analytical and problem solving skills
Logical, numerical sensitive, proactive and attentive to details
Good computer skills including AS400, Salesforce, MS Word, MS Excel, MS Access, SQL etc
Excellent verbal and written communication skill
Proficiency in VBA is an advantage
Degree qualified, preferably in Business, Mathematics, Statistics, Information System, Computer Science, Operations Management or related disciplines