Job ref no.: 0000B6D5

Business Analytics Manager - Commercial Banking


Some careers have more impact than others.
If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. 

HSBC Commercial Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.

We are currently seeking a high caliber professional to join our team as Business Analytics Manager.

In this role, you will

  • Reports to Global Head of Customer Risk Surveillance, this role will participate in various Global, Regional and Local analytics projects with main focus on Global Standards, Fraud and Commercial Crime detection.  The role will handle high volumes of customer data on daily basis, covering information related to transactions and demographics, from both internal and external data sources.
  • End to end project management of global, regional, country, and segment level portfolio analysis to facilitate strategy formulation in the areas of Global Standards implementation and Financial Crime Compliance risk prevention.
  • Conduct customer centric analysis to identify potential high risk customers to support projects related to Financial Crime Compliance, Global Standards, Business Risk Compliance Management, Compliance and regulatory reporting.
  • Design and develop tools, tracking reports and dashboards to facilitate business in monitoring these risks.
  • Develop Actionable Intelligence to facilitate frontline activities for risk monitoring as first line of defense
  • Advocate and promote the use of data analytics to drive fact based activity and behavior in Commercial Banking
  • Engage with various stakeholders to understand and collect project requirement, present analysis or results, make recommendations on strategy formulation, and solicit project feedback. 

To be successful in this role, you should meet the following requirements

  • Bachelor Degree holder in Business, Quantitative, Numerical science or related discipline
  • Solid years of working experience in portfolio management, marketing or credit risk management within financial services sector
  • Strong analytical skills with exposure in database marketing, portfolio management, or Customer Relationship Management infrastructure development.  Proficient in data and project management with proven ability to commercialize analytical findings
  • Knowledge of Statistical Analysis System or Structured Query Language is required
  • Knowledge of Qlikview development is required
  • Solid technical skills in Microsoft Excel and PowerPoint. 
  • Knowledge in Visual Basic for Applications, Microsoft Access, or other business intelligence and analytics tools will be advantageous 
  • Strong communication, interpersonal and presentation skills
  • Fluent written and spoken English

For further details and application information please visit our career site, search under reference number 0000B6D5

You’ll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited

More job information
Job ref no. 0000B6D5 (CT3113706-01#0742)
  • N/A
Job Function
Employment Term
  • Full-time
  • 4 years - 6 years
Career Level
  • Senior management level
  • Degree