Business Development Executive, Customer Centre

Key Responsibilities:

• Mainly conduct outbound telemarketing activities and identify cross-selling opportunities to achieve business goals and objectives
• Provide accurate information and extraordinary service to potential and existing customers
• Handle inbound applications and related enquiries
• Achieve KPIs including sales target, number of calls made, talk time and attendance
• Work closely with internal parties and ensure service level meets the company standard and regulatory requirements
• Assist in ad-hoc assignment as required
• Provide regular feedback to supervisor for sales and service improvement

Requirements:

• Secondary school graduate or above qualifications
• Licensed holder (IIQE Paper I & II)
• At least 2 years in telemarketing or telesales Industry with focus on a wide range of General Insurance products
• Self-motivated, independent, customer-oriented with excellent customer service, telemarketing & communication skills
• Proactive, self-initiative with ability to work under pressure and achieve sales target
• Proficient in MS Word, Excel, PowerPoint and Chinese Word Processing

For interested parties, please send full resume with expected and current salary by clicking the "Apply Now" button below. You may visit our company website www.msig.com.hk for more background information.

Personal data collected will be used for recruitment purpose only and all applications will be treated in strict confidential. Unsuccessful applications will be destroyed after 12 months.