Job ref no.: CT3116649-01#0098
Hang Seng Bank

Business Development Executive (MPF)

Hang Seng Bank

Insurance

Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.

Should you join our Insurance business, you will focus on maintaining close relationships with our corporate and individual customers, and providing them with premium service. You will also be expected to develop new insurance products and distribution channels to meet the changing needs of customers in a dynamic environment.

We are currently seeking a high caliber professional to join our department as Business Development Executive (MPF).

 

Principal Responsibilities:

  • Understand and provide excellent customer service, enabling customers to enjoy the full benefits of our MPF products at Bank branches
  • Build up close relationship with business partners and demonstrate strong market expertise
  • Explore referral opportunities for various products 
  • Complete business fulfillment process as appropriate
  • Maximize customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfill customers’ needs
  • Establish good rapport and maintain relationship with customers, handling enquiries, resolving customer problems or complaints and follow up with customers applications
  • Participate in business activities and any ad hoc business programs and activities

 

Requirements:

  • Secondary education or above with 1-3 years’ experience in banking or customer service
  • Passes in the Insurance and MPF Intermediaries Qualifying Examinations as well as HKSI licensing examinations is a must
  • Basic understanding of the MPF business and up-to-date product knowledge
  • Highly motivated, positive attitude and accountable
  • Team player with a self-motivated mindset and genuine interest in banking or pensions industry
  • Good communication and interpersonal skills
  • Effective problem solving skills
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

(Candidates with less experience will be considered as Business Development Officer)

System Maintenance – Access Temporarily Unavailable

Due to an important scheduled system upgrade, Hang Seng Bank’s online job application system will be temporarily unavailable between 27 July 2018 and 7 August 2018.

Our system upgrade will impact external and internal job applications, candidate’s access to his/her online profile and employee referral.

The online job application system will be re-launched on 8 August 2018, and you will be able to access the system again.

We appreciate your understanding during this system upgrade period.  We welcome your interest in our Hang Seng career opportunities.

 

 

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job ref no. CT3116649-01#0098
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 20 years or above
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE