Job ref no.: CT3116739-01#0003
Johnson Controls Hong Kong Limited

Business Development Manager – South East Asia (Re: EL)

Johnson Controls Hong Kong Limited

  • 5-day week
  • Competitive pay
  • Dental plan
  • Insurance plan
  • Medical plan

ShopperTrak is a trusted advisor to retailers and shopping centres in Europe, Asia and the USA. We work with internationally renowned brands. Through our unique retail technology and analysis solutions, we can identify key in-store and online profit opportunities in areas such as customer conversions, queue management, sales, marketing and merchandising. Our insights support retail benchmarking between stores and sites. We also pioneered and manage the now globally-recognised ShopperTrak Index, a set of national trend indexes measuring shopper numbers, which is relied upon by retailers and shopping centres across the globe as a consistent and trusted performance benchmark.

What you will do

  • The role is predominately focused on the acquisition of new business opportunities. You will be required to open up new accounts and then build on existing usage by cross selling and up-selling within these accounts
  • You will also be required to maintain and expand relationships with key contacts within these accounts in order to build trust and grow revenues from these accounts
  • There is also a responsibility to support the renewals process in securing and protecting existing revenues and opportunities within current client accounts

How you will do it

  • Account Growth — Proactively and frequently initiate client-facing business development meetings in the Retail and Retail Property industries. From those meetings identify and close new revenue opportunities to achieve quarterly and annual sales budgets
  • Collaboration — Build relationships with internal sales teams, both domestic and global to uncover sales opportunities
  • Territory Planning — Responsible for developing and maintaining a detailed territory plan including  the identification and qualification of key accounts, specific account strategies, activity KPI’s  and competitive analysis
  • Account Planning — Responsible for thoroughly understanding the client’s business, objectives, operating needs, business processes and economic drivers. Perform business process and operational reviews, identifies opportunities and proactively develops specific recommendations for client business improvement. Provide clients with accurate and tangible return on investment analysis from implementing the ShopperTrak solution
  • Relationship Management — Responsible for developing and managing the ShopperTrak relationship with the client by assuming the role of trusted advisor to retailers and ensuring all ShopperTrak touch points with the client are performing in an integrated fashion and creating customer loyalty
  • Consultative and Strategic — Provide clients with industry-focused thought leadership, consultation and insight to assist them in driving the most value from the ShopperTrak solutions
  • Forecasting and Reporting — Responsible for providing accurate forecasting and financial reports to management. Report on sales pipeline development and progress against territory and account plans
  • Project Management — Manage internal and client resources to ensure appropriate and profitable solutions are implemented on time and to budget
  • Account Management — Manage our relationship with the account on an ongoing basis; to include new sales, additional product, renewals, and customer care
  • Competitive Intelligence — Responsible for keeping up to date with and documenting competitor activities and development in the South East Asian market

What we look for


  • Bachelor’s degree in business related disciplines
  • Minimum 5 years solution selling experience in a B to B environment, ideally in the retail or retail property industries
  • Experience selling and building relationships at all levels of seniority from day to day management to customer contacts
  • Experience in long term sales processes selling complex solutions to multiple contacts
  • Proven experience translating client problems and needs into tangible solutions
  • Excellent presentation skills with good spoken & written English and Chinese


  • Independent and highly self-motivated
  • Effective Influencing ability
  • Strong problem-solving and analytical skills
  • Willing to travel


Interest parties please send your application letter & CV including current and expected salary, date of availability to our email address [via CTgoodjobs Apply Now ], or fax to (852) 2963 6278.

Only the shortlisted candidates will be notified. Data collected would be used for recruitment purposes only.

More job information
Job ref no. CT3116739-01#0003
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 5 years - 8 years
Career Level
  • Middle management level
  • Asso. Deg or High Dip
  • Degree