Job ref no.: CT3124638-01#9925

Business Process Architect - Operations, Insurance Industry

Oliver James Associates


Role Objective

The role specializes in operational efficiencies and serves as a process catalyst across operational functions. You will identify and deliver process improvement solutions across complex, technical, and cross-functional processes.

We are looking for someone:

  • Familiar with business process re-engineering, experience in leveraging appropriate tools to develop sustained improvements which enable management to realise business goals and yield increased financial return (cost saving).

Job responsibility:

  • Manages large-scale, cross-functional, complex process improvement projects while, often concurrently, scoping other projects in the pipeline.
  • Analyzes and develops solutions that facilitate continuous productivity, capacity, and quality improvement across all dimensions.
  • Conducts proactive and consistent research to identify process improvement opportunities including areas of focus, scoping of the project, prioritization, key deliverables, and successful outcomes.
  • Looks broadly across the organization to understand where opportunities are best fit and translates findings to project cost and customer impact.
  • Oversees and reviews the deliverables of direct report to ensure accurate and consistent analysis and reporting.


  • 7-10 years of experience in process management, business process improvement, business process management, or value stream mapping.
  • Experience in business process methodology, governance, frameworks, or project management.
  • Experience in designing high performing business processes that are cross-functional and support enterprise-wide capabilities.

Good to have:

  • Lean Six Sigma Green Belt trained or certified.
  • Tableau trained or certified.

Interested parties please click Apply Now to apply job.


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More job information
Job ref no. CT3124638-01#9925
Job Function
Employment Term
  • Permanent
  • Full-time
  • 7 years - 10 years
Career Level
  • Non-management level
  • N/A