Job ref no.: CTA-02762 (CT3120118-01#0825)
HKT Services Limited

Business Process Officer

HKT Services Limited

  • 5-day week
  • Discretionary bonus
  • Medical plan

The Job

  • Liaise with internal & external parties to execute and follow up the operation flow improvement & new initiatives
  • Prepare monthly reports with data analysis to highlight improvement areas for management decision
  • Work closely with business users & IT to understand the requirements and enhance the functionality in system, and to ensure product/project delivery within the plan schedule
  • Assist in IT systems integration / migration projects for different business, prepare testing scenarios and scheduling, conduct UAT, etc.
  • Provide full spectrum of administrative supports including preparation of proposal, projects monitoring and coordination
  • Handle ad hoc projects as assigned

The Person

  • University degree or equivalent in Business Administration, Statistics, Operation Management or other related disciplines
  • A minimum of 2 years’ relevant experience, preferably in telecommunications service industry and/or with IT knowledge and background
  • Exposure in project management and control procedures would be an advantage
  • Customer and result-oriented, energetic and well-organized person with strong interpersonal and communication skills
  • Sound numerical and analytical ability to identify key issues and solutions systematically
  • Proficiency in MS office applications
  • Good command of both spoken and written English and Chinese (Cantonese and Putonghua)

If you wish to have an exciting and rewarding career, please send your resume, quoting the reference number, your present and expected salary to us via the following methods.


Fax: 2962-5981

For more information on other job opportunities of PCCW, please visit our website at

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

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More job information
Job ref no. CTA-02762 (CT3120118-01#0825)
  • N/A
Job Function
  • Quarry Bay
Employment Term
  • Permanent
  • Full-time
  • 2 years - 7 years
Career Level
  • Entry level
  • Degree