Job ref no.: 498718
Bank of China (Hong Kong) Limited

Business Strategy Manager - (Contact Centre, Business Strategy Management, Strategy and Project Team)

Bank of China (Hong Kong) Limited

Job No.: 498718
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Bank Operations, Strategic Planning, Project Management


  • Align with the bank-wide business strategy and reference best market practice to formulate centres’ strategy and optimization plans
  • Assist the superior to develop detailed project development plan of centre to ensure the realization of the overall strategic objectives
  • Liaise with business team and relevant units to facilitate the overall strategic plans
  • Compile business reports and make responsive proposals to management by conducting regular research on external environment, industry development trends and competitors' business strategies etc.
  • Monitor the implementation process of various business strategies, including continuous coordination, supervision, feedback and adjustment, providing information and suggestion for improvement to the unit’s superiors
  • Handle other tasks or tasks assigned by the superior, and guide the subordinates to handle the operations at all levels


  • Bachelor degree or above with major in Business Administration / Marketing / Economics / Statistics / Finance or related discipline
  • 2 years or above relevant working experience in personal banking management and administration / project planning and management
  • Strong analytical, organizing and project management skills with creative mindset
  • Familiar with the overall operation of the Contact Centre and process improvement
  • Excellent communication and presentation skills with good command of Chinese and English in both spoken and written including Putonghua
  • Candidate with less experience will be considered as Assistant / Deputy Business Strategy Manager

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website

To apply:

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.