Job ref no.: CT3116649-01#0104
Hang Seng Bank Limited

Business Transformation Manager

Hang Seng Bank Limited

RBWM Chief Operating Office - RBWM Transformation

We are currently seeking a high caliber professional to join our department as Business Transformation Manager.


Principal responsibilities

  • To set up and run Project Management Office (PMO) or respective governance among business units and the Group on key cross-RBWM business initiatives to drive the growth of the Bank’s retail banking and wealth management business
  • Assist the coordination of cross-RBWM transformation initiatives e.g. Strategic Review Project, IT Project Governance, Records Management, Digital, and Operational Review implementation/communication plans and business cases
  • Be responsible for organizing respective management meeting including preparation of presentation materials, communication plans, business cases via co-ordination with respective key stakeholders
  • Work effectively with respective business units and supporting functions to provide monitoring support for the progress of key RBWM strategic initiatives, identify potential risk and issues, and arrange for the necessary reporting
  • Prepare management reports, conduct business researches and participate in ad hoc projects to explore new business opportunities



  • University degree in Business Administration, Finance or a related discipline
  • Minimum of 5 years’ experience in project management, business planning, or management reporting
  • Good knowledge of retail banking and wealth management products, with strong business acumen and numerical sense
  • Self-driven, with the ability to solve problem with conceptual and analytical capabilities to deal with ambiguities
  • Excellent written communication skills & high proficiency in English, Chinese and Putonghua
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes, with the ability to work independently and under pressure


System Maintenance – Access Temporarily Unavailable

Due to an important scheduled system upgrade, Hang Seng Bank’s online job application system will be temporarily unavailable between 27 July 2018 and 7 August 2018.

Our system upgrade will impact external and internal job applications, candidate’s access to his/her online profile and employee referral.

The online job application system will be re-launched on 8 August 2018, and you will be able to access the system again.

We appreciate your understanding during this system upgrade period.@ We welcome your interest in our Hang Seng career opportunities.


All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed. 

More job information
Job ref no. CT3116649-01#0104
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 5 years - 20 years or above
Career Level
  • Middle management level
  • Degree