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Job ref no.: CTS-S03334 (CT3126460-01#0225)
HKT Services Limited

Call Center Customer Service Executive (Join-in Bonus up to $6,000)

HKT Services Limited

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Job responsibilities

  • Handle general enquiries, billing enquiries and complaints in a professional manner
  • Cooperate with other team members to resolve customer's request efficiently
  • Promote company products / services

 

Working location

  • Shatin (nearby City One Town)

 

Working hours

  • Work shifts between 8am – 8pm (including weekends & public holidays)
  • 42.5 or 48 working hours per week (optional to candidates)

 

We look for

  • F.5 / DSE or above with minimum 1 year of customer service experience
  • Candidate with less experience will be considered as Customer Service Representative
  • Good spoken English and Cantonese
  • Customer-oriented with passion, patience and caring attitude
  • Good interpersonal and communication skills

 

We offer you

  • Attractive basic salary with commission & sales incentive
  • Comprehensive training with pay
  • 14-day annual leave
  • Marriage leave
  • Maternity leave
  • Paternity leave
  • Career development opportunities
  • Medical insurance
  • MPF/Provident Fund schemes
  • Staff offer and staff recreation
  • Sponsorship of external study

 

FaceTime interview

Whatsapp 6029 4292 us to arrange FaceTime interview

 

Application method

You can also send us your resume (please indicate the position applied) via the following methods.

Email:              career-consumer@pccw.com

Phone:             2888 7388

Whatsapp:       6029 4292

 

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request.

More job information
Job ref no. CTS-S03334 (CT3126460-01#0225)
Salary
Job Function
Industry
Location
  • Shatin
Employment Term
  • Permanent
  • Full-time
Experience
    N/A
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree
Benefits
  • Compassionate leave
  • Discretionary bonus
  • Family medical plan
  • Marriage leave
  • Medical plan