Job ref no.: CT3115703-01#9937

Call Center Customer Services Executive (Fresh Graduated)

Up Recruitment

The client:
  • One of the market leading telecommunication companies
What can the client offer?
  • Valuable working experience in a market leading company
  • Attractive benefit package
  • 5-day work/ week
What are your responsibilities?
  • Responsible for hotlines customer services
  • Handle customers’ queries & requests through telephone/ e-mail
  • Provide immediate feedback & quality customer services
  • Perform ad hoc tasks as required
What skills/ qualification will you need?
  • DSE/ HKCEE or above
  • 1-2 years of relevant working experience in Customer Service or call center is preferable, fresh-grad will also be considered
  • Candidates with more experience will be considered as Senior CS Executive
  • Excellent communication skills in both Chinese(Cantonese & Mandrin) and English
  • Proficiency in MS Word & Excel
  • Able to work on public holiday & shift duty
Who would be suitable for the position?
  • Good interpersonal and listening skills
  • Confident and optimistic team player

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More job information
Job ref no. CT3115703-01#9937
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip