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Job ref no.: CTS-S06398
HKT Services Limited

Call Center - Customer /Technical Service Representative (Welcome fresh graduates) (Join-in Bonus $10k-$12k)

HKT Services Limited

Benefits
  • Compassionate leave
  • Discretionary bonus
  • Family medical plan
  • Marriage leave
  • Medical plan

 

<< Join us in June, you can enjoy "Join-in Bonus $10,000 / $12,000" >>

< Welcome fresh graduates >

 

Responsibilities

  • Provide good customer service on handling billing enquiries / technical support enquiries
  • Cooperate with other teams members to resolve customer's request efficiently
  • Promote & cross-sell company products/services

 

Working location

  • Shatin (nearby City One Town)

 

Working hour

  • 42.5 or 48 working hours per week (optional to candidates)
  • Willing to take up day or night shift duties including weekends & public holidays (an advantage for candidate who can take up night shift to get an extra allowance)

 

We look for

  • F.5 / DSE or above with 1 year of customer service experience or Bachelor degree holder. Candidates familiar with user-operation of broadband / mobile products will be considered as Technical Service Representatives
  • Good spoken English and Cantonese
  • Customer-oriented with passion, patience and caring attitude
  • Good interpersonal and communication skills

 

We offer you

  • Attractive basic salary with commission & sales incentive
  • Night shift allowance
  • Comprehensive training with pay
  • 14-day annual leave
  • Marriage leave
  • Maternity leave
  • Paternity leave
  • Career development opportunities
  • Medical coverage
  • MPF / Occupational Retirement Schemes
  • Employee product / service discounts
  • Study sponsorship

 

Walk-in Day

Date:6 Jun (Wed)

Time:10am to 1pm ; 2pm to 5pm

Venue:Recruitment Centre for the Retail Industry, Labour Department

G/F, Revenue Tower, 5 Gloucester Road, Wan Chai (MTR Wan Chai, Exit A5)

勞工處零售業招聘中心

灣仔告士打道5號稅務大樓地下 (港鐵灣仔站A5出口)

Document required:Original of HKID, original and copy of academic & working reference

Reservation Number:2594 7833

 

Date:7 Jun (Thu)

Time:2pm to 5pm

Venue:12/F, PCCW Exchange, 37 Bute Street, MongKok (MTR Prince Edward, Exit B2, opposite to Pioneer Center)

旺角弼街37號電訊盈科大廈12樓 (港鐵太子站B2出口, 始創中心斜對面)

Document required:Original of HKID, original and copy of academic & working reference

Reservation Number:2888 7388

 

Application method

You can also send us your resume (please indicate the position applied) via the following methods.

Email:      career-consumer@pccw.com

Fax:         8108 7908

Whatsapp:   6029 4292

 

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

http://www.hkt.com/Privacy+Statement?language=en_US

 

More job information
Job ref no. CTS-S06398 (CT3115164-01#0283)
Salary
  • N/A
Job Function
Industry
Location
  • Shatin
Employment Term
  • Permanent
  • Full-time
Experience
    N/A
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree
Require to Travel
  • No travel