Job ref no.: CT3130529-01#1550

Call Center Manager (Double Pay)

Silver Talent Corporation Limited

Job Responsibilities:

  • Responsible for the daily operation and management in the call center, including inbound/outbound Sales and CS services.
  • Monitor, train, oversee and motive staff in the call center.
  • Set up operational procedures, services standard and training guidelines.
  • Deliver upon quantitative and qualitative key performance indicators, in line with business strategies and regulatory requirements.
  • Develop telesales team for client acquisitions and retention.

Job Requirements:

  • Strong sales and management background.
  • Minimum 5 years’ solid experience in call-center environment; excellent leadership to a team with 40+ staff.
  • Have superior communication skills.
  • Attentive to details and able to work under pressure.
  • Passionate, thrive on stress and fast-paced environment.
  • Willing to stay and work in a first-tier City in South China Area.

We offer attractive benefits and remuneration package including 13 months salary, performance and discretionary bonus, 5 day work, full medical and dental insurance coverage scheme, prospective career promotion, free overseas sight-seeing trip etc. Interested parities please send your CV with availability, current and expected salary by clicking “Apply Now”.


 

 

 

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More job information
Job ref no. CT3130529-01#1550
Salary
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years
Career Level
  • Middle management level
Education
  • F.5- F.7 or DSE
Benefits
  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Medical plan