Job ref no.: CT3112586-01#0444
thyssenkrupp Elevator (HK) Limited

Call Center Operator (Night-Shift) / 電 話 中 心 聯 絡 員 ( 夜 間 )

thyssenkrupp Elevator (HK) Limited

Benefits
  • 5-day week
  • Compassionate leave
  • Dental plan
  • Education subsidies
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Shuttle bus
  • Special / extra leave
  • … + 3 more

Job Responsibilities / 工作職責:

  • Handle customers' enquiries and complaints in a professional manner
    回覆客戶的查詢及投訴
  • Call our technician to attend calls
    致電有關同事跟進客戶之要求
  • Record the calls’ record to the system accurately
    準確地記錄有關資料
  • Generate regular report for management and customer review
    定期提交報表
  • Clerical support
    處理一般文書工作

Requirements / 要求: 

  • F.5 or above
    中五程度或以上程度
  • Perform shift duty from 9:00pm to 9:00am
    間當值時間由晚上9:00至早午9:00
  • Minimum 1 year of work experience in call centre / customer service
    一年或以上有關之工作經驗
  • Proficient in computer knowledge (including Chinese Word Processing)
    熟識中英文電腦操作 (包括中文輸入法)
  • Good command of Cantonese. Fluent in English and Mandarin is an advantage
    操流利廣東話,能操英語及普通話更佳
  • Good telephone manner, service attitude and detail
    具有良好溝通技巧及殷勤工作態度
  • Need to work on holidays
    需於假日工作 

Interested applicants please forward your detailed resume, expected salary, contact number and date available to : [via CTgoodjobs Apply Now ] / whatsapp 6115 0607 or post to Human Resources Department:

thyssenkrupp Elevator (HK) Limited
31/F Enterprise Square Three
No. 39 Wang Chiu Road
Kowloon Bay, Kowloon
Hong Kong


Detailed information about thyssenkrupp Elevator is available at www.thyssenkrupp-elevator.com

(Applicants who do not hear from us for six weeks may assume their applications unsuccessful; data collected would be kept in strict confidence and only for recruitment purposes only)

More job information
Job ref no. CT3112586-01#0444
Salary
  • N/A
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree