Job ref no.: CT3118103-01#0092
thyssenkrupp Elevator (HK) Limited

Call Center Operator (Night-Shift) / 電 話 中 心 聯 絡 員 ( 夜 間 )

thyssenkrupp Elevator (HK) Limited

Benefits
  • Dental plan
  • Education subsidies
  • Insurance plan
  • Medical plan

Job Responsibilities / 工作職責:

  • Handle customers' enquiries and complaints in a professional manner
    回覆客戶的查詢及投訴
  • Call our technician to attend calls
    致電有關同事跟進客戶之要求
  • Record the calls’ record to the system accurately
    準確地記錄有關資料
  • Generate regular report for management and customer review
    定期提交報表
  • Clerical support
    處理一般文書工作

Job Requirements / 要求:

  • F.5 or above
    中五程度或以上程度
  • Perform shift duty from 9:00pm to 9:00am
    間當值時間由下午9:00至上午9:00
  • Minimum 1 year of work experience in call centre / customer service
    一年或以上有關之工作經驗
  • Proficient in computer knowledge (including Chinese Word Processing)
    熟識中英文電腦操作 (包括中文輸入法)
  • Good command of Cantonese. Fluent in English and Mandarin is an advantage
    操流利廣東話,能操英語及普通話更佳
  • Good telephone manner, service attitude and detail
    具有良好溝通技巧及殷勤工作態度
  • Need to work on holidays
    需於假日工作

Interested applicants please forward your detailed resume, expected salary, contact number and date available post to the Human Resources Manager the following address or Please click Apply Now to submit your application.

thyssenkrupp Elevator (HK) Limited
31/F Enterprise Square Three
No. 39 Wang Chiu Road
Kowloon Bay, Kowloon
Hong Kong


Detailed information about thyssenkrupp Elevator is available at www.thyssenkrupp-elevator.com

(Applicants who do not hear from us for six weeks may assume their applications unsuccessful; data collected would be kept in strict confidence and only for recruitment purposes only)

More job information
Job ref no. CT3118103-01#0092
Salary
  • N/A
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip