Job ref no.: CT3114387-01#7576

Call Center/Helpdesk Support


Job Description

  • Provide frontline helpdesk support on IT-related issues to end users and keep track on helpdesk calls.
  • Need to co-ordinate with 2nd level support teams and vendors to resolve the incidents

Job Requirements

  • Form 5 or above
  • Chinese Word Processing, basic knowledge about network, desktop
  • Exp. on working in call center or serving POS/ Retail customers
  • 5 working day per week with shift duty (including Sat/Sun/PH, working hour ranging from 07:00-00;00, e.g. 07:00-16:00, 11:00-20:00, 15:00-00:00)


For interested parties please find Ron Lee at 3103 4308 or by clicking Apply Now.

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More job information
Job ref no. CT3114387-01#7576
  • 13,000 - 15,000 / month
Job Function
Employment Term
  • Permanent
  • Full-time
  • 0 year - 5 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent