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Job ref no.: CT3132199-01#0102
Perfect Shape (Holdings) Limited

Call Centre / Customer Experience Manager (Immediate Start)

Perfect Shape (Holdings) Limited

Perfect Medical is a leading Medical Beauty group with over 50 treatment centers around the world. We strive for perfection with passion. Our team are filled with young, ambitious and driven professionals. We are now seeking for a Call Centre Manager join our team.

 Responsibilities:

  • Manage the daily running of the call centre
  • Set, Monitor & Review the performance of staff, identify training needs and organize appropriate training sessions
  • Achieve sales target in order to increase the Company’s revenue and market share
  • Monitor team performance to ensure all call activities comply with Company rules and regulatory requirements and achieve KPI

 Requirements:

  • 5 years of related experience in Call Center with at least 1 year supervisory experience
  • Experienced in Call Center management/ Beauty industry will be an advantage
  • Customer-oriented with good communication skills
  • Sales-oriented with strong commitment towards sales target achievement
  • Immediate available is highly preferred
  • Candidate with less experience will be considered as Assistant Manager

We offer an attractive remuneration package to the right candidate. Interested parties please send your full resume with present and expected salary by clicking Apply Now.

Personal information collected will be used for recruitment purpose only

More job information
Job ref no. CT3132199-01#0102
Salary
Job Function
Industry
Location
  • Mongkok
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years
Career Level
  • Middle management level
Education
  • N/A
Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan