Job ref no.: CT3119012-01#0019
G4S Security Systems (Hong Kong) Limited

CAMS Controller

G4S Security Systems (Hong Kong) Limited

Benefits
  • Dental plan
  • Examination leave
  • Family medical plan
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Paid overtime
  • Year-end bonus
  • … + 2 more

Responsibilities:

  • Alarm monitoring;
  • Keep proper records on relevant log books& systems;
  • Serve as Call Centre agent to answer telephone inquiries (BAS & Vehicle) or service order requests from customers;
  • Handle systems generated breakdown calls; or pass it to responsible for further incestigation and action;
  • Input / Action temporary instructions by customer into systems;
  • Prepare breakdown orders if customer require beyond Customer Care Centre;
  • Communicate and co-operate with Sale / Maintenance / Installation engineer to make sure installed equipments is working fine, or pass it to responsible for further investigation and action;
  • Prepare daily log sheet;
  • Carry out administrative work during day-to-day operation if need;
  • Observe environmenatl, health and safety policy and regulations.

Requirements:

  • Form 5 or above;
  • Not less than 1 years work experience in customer service field;
  • Good communication skills and telephone manner, sound customer service skills;
  • Proficient in both spoken and written in Chinese and English;
  • Adept in general computer system operation and/or call centre telephone system operation;
  • Patient and responsive, empathetic and customer-oriented, work-to-detail, responsible and reliable.

Interested and suitably qualified candidates should send their applications and resumes including present and expected salary to: -

 

The Human Resources Services Department

G4S Secure Solutions (Hong Kong) Limited

1st Floor The Securicor Centre

481 Castle Peak Road, Hong Kong

[via CTgoodjobs Apply Now ]

or you may visit our career center website http://greaterchinajobs.g4s.com or http://job.g4s.com (Mobile version)

Our Company is an equal opportunity employer and welcomes applications from all qualified candidates.  The personal data provided will be used for consideration in your application for the applied post and other suitable positions in G4S.  Applicants who are not invited for interview within 6 weeks may consider their applications unsuccessful.  All personal data of unsuccessful candidates will be destroyed after 6 months.

More job information
Job ref no. CT3119012-01#0019
Salary
  • N/A
Job Function
Industry
Location
  • Lai Chi Kok
Employment Term
  • Full-time
Experience
  • 1 year
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE