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Posted on 2021-11-12
InterContinental Grand Stanford Hong Kong

Captain / Receptionist / Senior Waiter / Waitress 部長 / 款接員 / 資深侍應生

InterContinental Grand Stanford Hong Kong

Captain - Coffee Shop / Italian Restaurant 部 長 - 咖 啡 室 / 意 大 利 餐 廳 

Job Responsibilities:

  • Provide quality service to guests and respond promptly to guests’ enquiries, requests and complaints;
  • Present menu to guests, answer enquiries and make recommendations;
  • Promote teamwork and provide training and mentoring to team members;
  • Ensure all procedures are conducted safely and align with the IHG services standard and its standard of both personal and food hygiene and appearance.

Job Requirements:

  • Certificate in hotel or catering management or hotel-related experience will be an advantage;
  • Minimum 3 years relevant working experience;
  • Courteous, professional and guest-oriented;
  • Basic knowledge in food hygiene;
  • Good command of spoken English and Cantonese / Putonghua.
     

Receptionist - Coffee Shop 款 接 員 - 咖 啡 室

Job Responsibilities:

  • Handle restaurant reservations and enquires;
  • Greet and seat guests upon their arrival in a professional manner;
  • Provide quality service to guests and exceed their expectations;
  • Follow up with guest to ensure a great meal experience;
  • Liaise with team to facilitate restaurant marketing & promotion campaign;
  • Work closely with both service and kitchen team;
  • Assist in restaurant duties to ensure a smooth day-to-day operations;
  • To keep the IHG services standard and its standard of both personal and food hygiene and appearance.

Job Requirements:

  • Diploma or above in Food & Beverage Management, Hotel Management or related discipline;
  • 2 years related working experience in hospitality/ service industry;
  • An outgoing and friendly attitude and a high aptitude for quality guest service;
  • Excellent telephone & customer service skills;
  • Able to meet strict timeline and perform multiple tasks with minimum supervision;
  • Strong communication, presentation and interpersonal skills with good command of spoken and written English;
  • Basic knowledge in food hygiene is recommended.
     

Senior Waiter / Waitress - Coffee Shop / Chinese Restaurant 資 深 侍 應 生 - 咖 啡 室 / 中 菜 廳

Job Responsibilities:

  • Provide guests with quality service and professional attention;
  • Maintain cleanliness and tidiness at the restaurant;
  • Ensure all procedures are conducted safely and align with the IHG services standard and its standard of both personal and food hygiene and appearance.

Job Requirements:

  • Certificate in hotel or catering management or hotel-related experience will be an advantage;
  • 2 years related working experience in hospitality/ service industry;
  • Fluent in Cantonese and basic communication in English;
  • Courteous, professional and guest-oriented;
  • Candidate with less experience will be considered as Waiter/ Waitress.

We’ll offer the right candidate an attractive compensation package, on-going professional development and a culture of service excellence.

Applicants who do not hear from us within four weeks should consider their applications unsuccessful. Information collected will be used for employment purpose only.

More job information
Salary
Benefits
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
Job Function
Location
  • Tsimshatsui East
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 10 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree