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Posted on 2021-10-12
Glory Global Solutions (Hong Kong) Limited

Cash solutions
Technician

Glory Global Solutions (Hong Kong) Limited

MAIN RESPONSIBILITIES

  • Responsible for the installation, maintenance, repair and upgrade of equipment in the field and provides customer/internal training as required
  • Investigates technical issues/warranty failures/ in field failures
  • Liaises with local Service Centre/partners
  • Effectively diagnoses system problems and provides solutions for repair while keeping customer apprised of progress especially during maintenance/downtime of a machine
  • Documents system problems and preventative maintenance in customer site log
  • Gathers and records machine information to monitor performance
  • Makes recommendations for improving service, reliability and performance of equipment
  • Escalates difficult technical problems by seeking timely advice or assistance from technical support

 

REQUIREMENT

  • Training will be provided for fixing the machines
  • Higher Diploma holder in Mechanical Engineering or related disciplines is most preferred, other disciplines with passion in machines repairing will also be considered
  • Possesses good customer service skills
  • Good command of spoken English and Cantonese
  • Basic knowledge in MS Excel

 

WORKING LOCATION: Kwun Tong

OFFICE HOUR: 9:00AM – 5:30PM (including 1 hour lunch break)

 

We provide annual leave, medical insurance, overtime allowance, discretionary performance bonus. Interested parties please send full CV with the expected salary by clicking Apply Now.

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More job information
Salary
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 0 year - 2 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel
Benefits
  • Discretionary bonus
  • Medical plan