Job ref no.: CT3117400-01#0095
Johnson Controls Hong Kong Limited

Central Monitoring Operator / Call Centre Operator (Re: EL)

Johnson Controls Hong Kong Limited

  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Insurance plan
  • Medical plan
  • Special / extra leave

What you will do

This person will join the Central Monitoring Service Center in Hong Kong. She/he will handle customer enquiries and complaints, respond to daily alarm signal, dispatch service and maintenance work.

How you will do it

  • Follow up monthly billing and statement
  • Manage daily administrative works and prepare Monitoring System reports
  • Coordinate with internal parties to ensure customer satisfaction

What we look for


  • F. 5 / DSE or above
  • Minimum 1 year work experience, preferably in Call Centre or Customer Service
  • Proficiency in MS Office applications
  • Rotating shift on Sunday and Public Holiday (overnight shift duty required)
  • 208 working hours per month (12 hours a day)


  • Good command of spoken and written English and Chinese
  • Good interpersonal skills, self-motivated and positive attitude
  • Excellent telephone manner, independent and hardworking
  • Security Personnel Permit holder is an advantage
  • Fresh graduate are also welcomed

Interest parties please send your application letter & CV including current and expected salary, date of availability to our email address [via CTgoodjobs Apply Now ], or fax to (852) 2963 6278.

Only the shortlisted candidates will be notified. Data collected would be used for recruitment purposes only.

More job information
Job ref no. CT3117400-01#0095
  • N/A
Job Function
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
  • 0 year - 2 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip