Job ref no.: CT3130528-01#8249

Centre Manager

Picolabb

PicoLabb Wellness provides safe, non-invasive and effective-proven treatments to achieve better health. Our team is filled with young, ambitious and driven professionals. We are now seeking  a Wellness Centre Manager to join our team.

 

Responsibilities:

  • Oversee the daily operations of the wellness center to maintain a high efficiency of center operations
  • Set, Monitor & Review the performance of staff, identify training needs and organize appropriate training sessions
  • Lead and coach a frontline team to ensure the delivery of standardized workflow with quality customer service and customer care
  • Monitor team performance to ensure all activities comply with Center rules and regulatory requirements
  • Close monitor center customers’ complaints; determine the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • To assist in ad hoc projects and assignments on customer services and related systems

  Requirements:

  • Customer-oriented with good communication and interpersonal skills
  • 5 years of related experience in healthcare related field operations and administration with at least 1-year supervisory experience
  • Well-organized, customer-oriented with good communication skills
  • Good command of Cantonese, Putonghua and English languages, both spoken and written
  • Immediate available will be considered in priority
  • Candidate with less experience will be considered as Assistant Manager
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More job information
Job ref no. CT3130528-01#8249
Salary
Job Function
Industry
Location
  • Causeway Bay
Employment Term
  • Full-time
Experience
    N/A
Benefits
  • 5-day week