Job ref no.: RCP1901011 (CT3119652-01#0718)

Change Manager, Operations

Pacific Careers

Requirement :

  • Manage and execute all new initiatives and requirements across different functions within Operations and work with respective BAU teams and other departments and stakeholders to effectively deliver the result on a timely basis;

  • Conduct analysis on operating models, processes, integration and propose streamlining activities when appropriate;

  • Explore and conduct on-going process improvement opportunities across teams with an aim of delivering straight through approval/ processing through data automation and workflow automation;

  • Monitor and track milestones and facilitate the mitigation of issues and operational risks;

  • Compile users’ Change related requirements and specifications;

  • Produce constructive MIS statistics across teams/ products for department head to identify operational risk implication, inefficiencies vs business growth and usage of resources. These operational risk related info are then presented to Risk Management Committee;

  • Partner with various teams in finalizing users related requirements and specifications and resolve problems when proposing a change;

  • Facilitate workshops and training sessions as required.

  • Requirements
  • University degree holder, preferably in Banking & Finance

  • 5+ years of solid Change & Project Management experiences within Operations environment in banking industry.

  • Familiar with full Change & Project Management cycle with proven records;

  • Familiar with end-to-end Operation & Control processes;

  • Details & result oriented with strong controls mindset, analytical, and time management skills while proposing & managing a change;

  • Strong presentation and communication skills,

  • Proficiency in Microsoft Project, PowerPoint, Access, Excel, Word and other Change management tools;

  • Strive for efficiency and productivity;

  • Independent and be a good influencing Change leader.

  • Fluent spoken and written English and Chinese (including both Putonghua and Cantonese)

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More job information
Job ref no. RCP1901011 (CT3119652-01#0718)
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree