Job ref no.: GRO120718/CT
Island Shangri-La, Hong Kong

Chinese Speaking Guest Relations Officer

Island Shangri-La, Hong Kong

Job Responsibilities

  • To be responsible for the smooth operation of the Guest Relations Department
  • To maintain a long term good relation with hotel guests
  • To ensure the highest level of the guest satisfaction is achieved by delivering excellent customer service

Job Requirements

  • Courteous, service oriented with pleasant personality
  • Strong communications and interpersonal skills
  • Good command of written and spoken English
  • Native Chinese speaking with relevant experience in hospitality industry is preferred
  • Fluent Japanese speaking is an advantage

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:
Area Director of Human Resources
Island Shangri-La, Hong Kong
Pacific Place, Supreme Court Road, Central, Hong Kong
Tel: (852) 2820 8447
Fax: (852) 2810 5004

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

More job information
Job ref no. GRO120718/CT (CT3113921-01#0134)
  • N/A
Job Function
  • Admiralty
Employment Term
  • Permanent
  • Full-time
  • 0 year - 5 years
Career Level
  • Non-management level
  • N/A