To be responsible for the smooth operation of the Guest Relations Department
To maintain a long term good relation with hotel guests
To ensure the highest level of the guest satisfaction is achieved by delivering excellent customer service
Courteous, service oriented with pleasant personality
Strong communications and interpersonal skills
Good command of written and spoken English
Native Chinese speaking with relevant experience in hospitality industry is preferred
Fluent Japanese speaking is an advantage
For other vacancies, you may visit the career section of our website.
Please apply in writing enclosing CV and quoting the reference to:
Area Director of Human Resources
Island Shangri-La, Hong Kong
Pacific Place, Supreme Court Road, Central, Hong Kong
Tel: (852) 2820 8447
Fax: (852) 2810 5004
If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.