Posted on 2022-08-03

CIB Asia Pacific Control Management - Program Manager, Associate

JPMorgan Chase Bank, N.A.

Role Responsibilities:
  • Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
  • Review and analyze program related data (e.g., KRI/KPI) to proactively identify existing and emerging Operational risks and issues to support business-related programs and strategies
  • Engage and partner with control and program colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to ensure that responsibilities for delivering on the program deliverables are well understood
  • Regional Project/Program Management, including delivery (where required) for the assigned program or sub-program
  • Maintain a strong project governance structure and process to ensure accurate and timely reporting as well as effective and efficient delivery of the assigned program or sub-program
  • Lead communication strategy throughout the project to ensure all stakeholders are aware of milestones and overall project status (working groups agendas, materials, minutes ensuring clear ownership of actions)
  • Promotes an enhance awareness of Controls programs in the region
  • Support other ad hoc activities outside projects as required

  • 6+ years of financial service experience in controls, audit, quality assurance, risk management, compliance or related functions
  • Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
  • Bachelor's degree or equivalent in Finance, Economics or other related discipline
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

  • Business knowledge - ability to understand the business / knowledge of regulation surrounding business
  • Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
  • Exceptional critical thinking and analytical skills - ability to absorb and present complex ideas quickly and accurately
  • Networking - exceptional interpersonal skills; exceptional collaboration and relationship building skills
  • Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
  • Process analysis / design acumen - ability to understand a process and associated risk to inform control design
  • Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
    • Understanding root cause / identifying control deficiencies
    • Developing timely and sustainable solutions
    • Analyze metrics for emerging risk
  • Implementation skills
    • Change Management
    • Writing Action Plans, Procedures
  • Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Medical authorities agree that being vaccinated is the best way to protect yourself, loved ones, colleagues and communities from COVID-19. To protect the health and safety of our employees, in line with the Hong Kong Monetary Authority and Securities and Futures Commission guidance, only vaccinated employees are able to enter our offices. In light of this, in order for the successful candidate to be able to enter the office, they must be either fully vaccinated against COVID-19 (as defined by the Hong Kong Department of Health at the time of commencing employment) or be certified by a medical practitioner as being medically ineligible to be fully vaccinated.

Interested parties please click Apply Now to apply job.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job Function
Employment Term
  • Permanent
  • Full-time
  • 6 years - 11 years
Career Level
  • Middle management level
  • Degree