Job ref no.: CT3128817-01#5459

CIB, Control Management, Central Control and Operational Risk Control Manager, Associate

JPMorgan Chase Bank, N.A.

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

Job Description

The APAC CIB Control Central team is primarily responsible for the governance of the APAC CIB control environment including the execution on both enterprise-wide framework and CIB specific operational risk policy/procedure and programs, management of the end-to-end process for risk & control identification/assessment at a regional level with any necessary control deficiencies evaluation and remediation required. The team is also responsible for maintaining a central repository of control-related data & Manager Information Systems (MIS) and managing protocols, governance and responses related to supervisory and regulator engagement in APAC.


  • To project manage the strategic firmwide Legal Entity Ops Risk assessment program across international regions ranging from operating model definition to system buildout and stakeholders management
  • To manage the supervisory and regulatory interaction/communication relating to the execution of enterprise-wide Operational Risk framework in APAC region
  • To identify solutions and best practices to support all risk and control initiatives in alignment with regional requirements and regulations
  • To continually monitor and identify improvement areas in our risk and control environment as well as our governance framework in both business as usual and strategic perspective across CIB and functional groups in APAC, including but not limited to Early Escalation Protocol, Operational Risk Event recording and Issue and Action Plans reporting.
  • To assist in the implementation and execution of the central Control and Operational Risk framework across Corporate & Investment Bank (CIB) line of business and functional groups in APAC
  • To support the coordination and communication of the central Control and Operational Risk Framework execution across the CIB lines of business and functional groups in APAC. To build strong working relationships with CIB business partners, controls management team, Operational Risk group and other controls partners

Qualifications and Requirements:
  • 5+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
  • Previous experiences and understanding on Operational Risk and Control and / or RCSA process would be an strong advantage
  • Strong project management, interpersonal skills, with ability to influence others for results
  • Possess sense of urgency, intellectual curiosity, resourcefulness, excellent analytical and problem solving skills, ability to synthesize large amounts of information and propose recommendations
  • Demonstrated success in bringing initiatives to timely closure
  • Previous interactions with regional regulators is strongly preferred
  • Exceptional critical thinking, process review and improvements, analytical and communication skills (i.e. communicate effectively at all levels of the organization)
  • Ability to adapt to a rapidly changing business environment, quickly assess situations, and capitalize on change
  • Individual must be results driven, have attention to detail, has passion for driving best practices, and skilled at diplomatically breaking down barriers and obstacles
  • Ability to directly address conflicts and escalate issues where appropriate.
  • Strong Excel and PowerPoint experience is required
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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More job information
Job ref no. CT3128817-01#5459
Job Function
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree